Reliable IT, on call

IT and POS support without the wait.

From your point-of-sale system to the network behind it and the website in front of it, Star Support delivers expert, responsive help for hospitality venues and growing businesses alike — one dependable partner for the specialized work and the everyday. Based in Hasbrouck Heights, we serve Bergen County, NJ, North Jersey, and New York City.

24/7
Available · 365 days a year
Any POS
Platform supported
8a–11p
Standard hours, every day

POS · Managed IT · Networking · Websites

Most businesses juggle three or four vendors — one for POS, another for the network, someone else for email. We cover the specialized POS work most providers can't touch, the day-to-day technology your business depends on, and the website your customers see first.

Networking & Wi-Fi

Design, setup, and support for reliable, secure networks — switches, firewalls, VLAN segmentation, VPN access, and guest Wi-Fi. Fast, secure, and quiet, the way infrastructure should be.

Managed IT Services

Proactive monitoring, patching, and support plans — plus Microsoft 365, Google Workspace, and user onboarding and offboarding with MFA and clean access control.

Website Design & Development

Fast, mobile-friendly websites built to bring in customers — menus, online ordering and reservation links, contact forms, and local search basics so people can find you.

Website Maintenance & Hosting

Updates, backups, security patches, uptime monitoring, and content changes handled for you — new menus, hours, photos, and specials posted without the wait.

Domains & Business Email

Domain registration, DNS, and SSL certificates, plus professional email on Microsoft 365 or Google Workspace — set up correctly so your mail lands in inboxes, not spam.

Hardware Supply & Setup

Sourcing, provisioning, and installing workstations, POS terminals, printers, switches, and peripherals — spec'd for what you actually need and ready to run.

Rapid Response Support

Fast remote and on-site help when it matters most, including after-hours and holiday coverage for live service. Available 24/7/365.

Consulting & Projects

System migrations, new-location build-outs, and technology planning tailored to how you operate — scoped, written down, and documented when it's done.

Your POS, configured the way it should have been from day one.

Point-of-sale systems are powerful, intricate, and unforgiving — and most operators inherit a setup someone else built. Whatever platform you run, we come in, untangle it, and program your POS so it actually reflects how your business runs.

From the master record to the front line — we cover the whole programming surface.

Whether you're opening a new venue, refreshing a menu, or finally fixing the printer routing nobody else could figure out, we handle it directly in your POS back office and walk your team through what changed.

Emergency POS support is available around the clock, including holidays — because hospitality doesn't stop, and neither do we.

The POS difference

Most general IT providers won't touch point-of-sale, and vendor support lines are often slow and costly. We support cloud platforms like Toast, Square, and Clover through to enterprise systems like Oracle Micros Simphony that few providers can program.

  • Menu Item Maintenance
    Items, pricing, modifiers, and category structures programmed correctly the first time.
  • Printer Routing
    Kitchen, bar, expo, receipt — every ticket lands where it should, every time.
  • Screen & Layout Design
    Button layouts and order screens built around how your staff actually move through a shift.
  • Employee Maintenance
    New hires, role changes, permission cleanup, and troubleshooting for clock-ins gone sideways.
  • Combos, Discounts & Integrations
    Combo meals, happy hours, and promotions, plus card terminals, online ordering, and delivery integrations that just work.

Built for hospitality. Ready for any business.

Hospitality

  • Hotels & resorts
  • Restaurants & bars
  • Rooftop & multi-outlet venues
  • Food & beverage operations

Business IT

  • Small & growing businesses
  • Multi-location operations
  • Offices & retail
  • Anyone needing dependable IT

Predictable. Documented. On call when it counts.

A contracted IT relationship should feel less like emergency calls and more like a system that takes care of itself. Here's how that happens.

Discovery

A free consultation to map your current setup, pain points, and goals — no obligation.

Plan

A clear scope of services, timelines, and what success looks like — written down, not assumed.

Implement

We deploy, configure, and document — leaving a system your team can actually understand.

Support

Ongoing maintenance, monitoring, and emergency coverage. One number, one team.

Vendor relationships shouldn't be the hardest part of running your business.

  • Single point of contactNetwork down, printer jammed, new hire needs an account — call one number, get one answer.
  • Hospitality-grade reliabilityWe learned IT in environments where downtime costs money by the minute. That standard carries into every account.
  • Documentation by defaultEvery change is logged, every system is mapped. If we ever part ways, you walk away with a system, not a mystery.
  • Plain-language communicationNo jargon walls. We explain what's happening, what we're doing about it, and what it costs — in words your team uses.
  • Free initial consultationTalk to us before you sign anything. We'll tell you whether we're the right fit — even if the answer is no.

Local to Hasbrouck Heights. Serving Bergen County, NJ.

Star Support is based in Hasbrouck Heights. We support hospitality venues and growing businesses in the Bergen County, NJ towns below, across North Jersey, and in New York City.

  • Hasbrouck Heights
  • Hackensack
  • Teterboro
  • Wood-Ridge
  • Lodi
  • Little Ferry
  • Moonachie
  • Rutherford
  • East Rutherford
  • Carlstadt
  • Lyndhurst
  • Paramus
  • Fort Lee
  • Englewood
  • Teaneck
  • North Jersey
  • New York City

Tell us what's broken — or what you want to build.

Reach out for a free consultation. We'll listen first, recommend honestly, and only sign you on if we're confident we'll deliver.

Request a free consultation

Tell us a little about your business and we'll get back to you within one business day.

Sending opens your email app with everything filled in.

Standard hours
8 AM – 11 PM ET
Every day of the week
Around the clock
Available 24/7/365
Including holidays